40% of Customers Struggle to Reach Human Agents Kapture CX Survey
India, March 1st: Returns and refunds are part and parcel of eCommerce now, with an average of 20-30% of orders…
Tag: Gaurav Juneja
Gen AI-powered Kapture CX doubles its client base in the Indonesia market within first year of operations
India, July 2024: Kapture CX – a Gen AI-powered CX automation platform has recently achieved yet another milestone of recording…