British Airways unveils new a website and app as part of its Pounds 7bn transformation plan

British Airways, a leading global airline has announced an array of new initiatives to transform the airline, unveiling a £7bn transformation plan at its first ‘In the Skies’ showcase event in London. Chairman and CEO Sean Doyle outlined his modernisation plan, committing to delivering a world-class customer experience, modernising IT, growing pride among colleagues and focusing on sustainability, as well as driving on-time performance. “We’re…