March 1, 2024 | Hello Kotpad

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SurveySparrow hosts RefineCX 2024 focusing on AI-powered CX Transformation

Mumbai, India 01st March 2024: SurveySparrow, a leading customer experience management (CXM) platform, hosted ‘RefineCX India’ at Sofitel Mumbai BKC on Feb 23, 2024. The event had over 50 CX leaders delve into the transformative potential of generative AI and its application in modern customer engagement strategies.

Star-Studded Panel Discussions Illuminate the Path Forward

The event featured panel discussions on the intricacies of personalizing customer journeys and strategic use of social reputation. Notable industry figures such as Mithila Mahajan, Global Head of Customer Experience at BDx Data Centres, Akash Surekha, Ex-Managing Director, JP Morgan and Chase, and Gaurav Sharma, Vice President & Head of Operations at Bajaj Allianz shared their insights during the discussions. These conversations underscored the evolving landscape of customer expectations and how businesses can not only meet but exceed through technology.

Akash Sureka, Ex-Managing Director, JP Morgan and Chase expressed that: “By harnessing the power of social reputation, we can build trust, driving sustained growth and success in today’s dynamic marketplace. It was delightful to share insights at the event, fostering meaningful discussions and learning from fellow industry leaders.”

Mithila Mahajan, Global Head – Customer Experience, BDx Data Centres reflected on the event, stating: “Reimagining the customer experience panorama requires constant awareness of customers’ points of interaction. It was exciting to discuss the latest innovations and practical solutions for brands to deliver a nuanced customer experience. It’s an amazing time for CX professionals to utilize Generative AI to its fullest.”

Honoring Customer Heroes And Making CXM Accessible

SurveySparrow, serving more than 4000+ businesses, recognized the efforts and mastery of leading customer-favorite brands by presenting “Customer Voice Champion” awards to Meesho, Tata Digital, and Decathlon. It spotlighted the impact these brands had on their customers over the years.

Moreover, to better serve the Indian market and encourage more businesses to enhance customer experience, SurveySparrow has introduced INR pricing starting from Rs. 599, making their platform more affordable.

Expanding the Horizon with Generative AI

SurveySparrow showcased its star AI features –AI Wings and CogniVue to enhance CX with its presence at 20+ customer touchpoints. AI Wings serves as a versatile digital assistant, streamlining feedback collection, customer service, and managing reviews. CogniVue, on the other hand, offers advanced data analytics, simplifying the process of deriving meaningful insights from voluminous datasets. Additionally, the platform announced its plan to extend Reputation Management support to over 100+ review platforms, including Google Reviews, MakeMyTrip, G2, and Capterra.

Shihab Muhammed, Founder and CEO of SurveySparrow said “Incorporating generative AI into our platform has unlocked new possibilities for deep customer understanding and engagement. Staying ahead of technological advancements is key to driving growth and delivering value.”

Looking Ahead: RefineCX USA 2024

Buoyed by the success of RefineCX India, SurveySparrow is gearing up for another edition, this time in New York City with RefineCX USA 2024 slated for April. The event is poised to further SurveySparrow’s vision of continuous improvement in customer experience.

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Dahanu Festival 2.0:A Celebration of the Incredible Culture and Tourism in Coastal Maharashtra

Dahanu,1st March 2024: The 2024 edition of the Dahanu Festival, ‘Dahanu 2.0’, took place at the Sea View Park on Dahanu Beach from February 23rd to 25th. This three-day annual event was the biggest tourism attraction in the coastal Maharashtra region. The festival was free to attend and began with a grand inauguration attended by Corporators and important government officials. The HindughoshDhol Pathak provided a rousing start to the event with their electrifying beats during the opening ceremony on the 23rd of February. On the first day, Zee Marathi show celebrities attended and interacted with the public. Big Boss Marathi’s famedDadus show stole the spotlight on the second day, and the international kite-flying event was held at the beach. The third day was highly energizing; it had the horse race held on the beach, along with a helicopter show by the Coast Guard, and concluded with singers like Vishwajeet Borwankar& Anshika Chonkar, delighting the audiences with their favorite Bollywood numbers.

Apart from the important highlights, the event had an excellent dance, music, and art program schedule that featured some of the most popular names, such as the phenomenal Rasika Dhoble and internal musicians.

Dahanu Festival 2.0 underscored the region’s excellent tourism potential and Dahanu’s emergence as an easily accessible yet peaceful beach holiday destination near Mumbai. The annual festival is organized collaboratively by the Government of Maharashtra, the local government bodies, and the Dahanu Municipal Councilto promote local art culture and local entrepreneurship.

Speaking about this,Mr. Vaibhav Aware, Chief Officer of Dahanu Nagar Parishad, said, “Dahanu’s potential as a beach tourism destination is at par with the best locations in India. The Dahanu festival aims to promote our beach tourism infrastructure and invite visitors from all over India and abroad to come and explore local culture, art, and craft. The peaceful and serene atmosphere of Dahanu is ideal for those looking to unwind. For adventure or water sports lovers, we offer activities like aero sports, water sports,and horse riding on the beachto get a first-hand experience of the coastal rural lifestyle in Maharashtra. With each new addition, we are witnessing greater awareness about Dahanu, and we thank everyone who visited us for Dahanu 2.0.”

Abhijit Deshmukh, Tehsildar of Dahanu, said, “The fantastic response to this year’s Dahanu festival has been quite encouraging for us. We continuously focus on making our beautiful town a sought-after tourism destination, not just for the tourists from Mumbai or nearby areas of Gujarat, but for travelers from all over India and other countries. Dahanu 2.0 has surpassed the past records, and we look forward to seeing an even bigger turnout at next year’s festival!”

Dahanu 2.0 offered diverse attractions, making it a truly enriching experience for attendees. Among its major highlights wereengaging workshops on pottery and paintingthat offered an opportunity for artistic expression and skill development. The festival also witnessedcaptivating art displays and exhibitions, as well as sand art displaysshowcasing the creativity of local and visiting artists.

The festival wasn’t just confined to the main venue but also offered off-site activities such as star gazing, farm visits, night camping, and explorations of fisherman’s villages, ensuring a well-rounded and memorable experience for all participants.

While the festival has ended, Dahanu is a fantastic beach destination visitors can enjoy throughout the year. It is connected by road and rail to all major regional towns and cities and metro cities like Delhi and Mumbai. The nearest international airport is Mumbai, and it is just a couple of hours’ drive to this off-beat paradise from there.

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Aakash Launches Study Material in Bengali

Kolkata, March 01st 2024: Aakash, the national leader in preparing students for Medical and Engineering Entrance Exams, added another feather in their cap by introducing study material in Bengali version for NEET(UG) aspirants of West Bengal.

Today in the Launch Event held at Aakash South Kolkata Centre, the Head of the Departments and other senior faculty members from Physics, Chemistry, Botany and Zoology Departments involved in the project unveiled the study material in Bengali version.

While addressing the press today, National Academic Director- NEET Division Mr. Nabin Kaarki said “Students were always in demand of appropriate Study Material in Bengali from a national brand since a good number of students prefer to write NEET (UG) in Bengali. Aakash, being a pioneer since 1988, has taken this initiative seriously. After an exhaustive hard work of expert team for more than one year, we could make it possible. I am sure that this content will cater to the need and contribute strongly in preparation of vernacular students.”

Last year, 1,04,923 students have registered in NEET (UG) 2023 from West Bengal out of which 43,890 students have opted for Bengali. Statistic from NEET (UG) 2019 to 2023 clearly indicates the increasing interest of students to write in Bengali. This is first of its kind initiative by any National Level Institute that can directly benefit such students.

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TelioEV expands its services across the Asia Pacific and GCC region; providing EV Charging Management Solutions services to 5 countries

New Delhi, 01st March 2024: TelioEV, India’s leading EV Charging Management Solutions provider, has announced its entry in five countries – Sri Lanka, Nepal, Malaysia, Saudi Arabia and Oman. TelioEV has grown its business overseas within 18 months since its inception.

TelioEV’s commenced its operations in the five geographies from December 2023. TelioEV’s management is in talks with several stakeholders including charge point operators, OEMs, EV users, electric vehicle merchants, Vehicle OEMs, and fleet owners for strengthening its operation in these regions. This significant milestone reflects TelioEV’s commitment to accelerating the adoption of electric vehicles across the globe and ensuring a seamless charging experience for customers.

TelioEV offers CMS (Charging Management System) and has partnered as software providers in Asia Pacific and the GCC region. Through these collaborations, TelioEV will deliver cutting-edge software solutions, enabling customers to easily locate and utilise EV charging stations. TelioEV caters to various stakeholders in the EV ecosystem, like charge point operators, OEMs, EV users, electric vehicle merchants, Vehicle OEMs and fleet owners. As one of the top CMS providers in the market, not only offering the EV CMS to enable Charger point operators to manage their charging network but also Enabling Vehicle OEMs by providing services to enable digital journey, Cloud Services, Embedded software, and other EV Software services.

A SaaS-based EV Charging Solution provider start-up TelioEV offers Enterprise platform with a custom App in these nations. TelioEV has listed over 10000 EV charging stations on its Discovery App in India.

Speaking about this, Dr. Lalit Singh, Chief Executive Officer, TelioEV, said, ‘It’s a great pride that TelioEV- Made in India Company is expanding to other geographies in such a short period, we look forward to providing cutting edge technologies in these countries and take the Green EV revolution beyond India across the globe. We will continue to explore and enter more countries, expanding our reach and providing reliable charging infrastructure for EV users across the globe and EV software services to enable the EV ecosystem.’

TelioEV is working to reduce its carbon footprint and its mission is to make global transportation structured and promote the use of electric vehicles for both personal and commercial purposes with the help of technology as a lever, and its vision is to elevate eco-friendly mobility alternatives with 1 million EV Chargers by the year 2030.

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Confederation of Women Entrepreneurs awarded Shilpi Gupta Prestigious FemPreneur Rising Award 2024

Confederation of Women Entrepreneurs awarded Shilpi Gupta Prestigious FemPreneur Rising Award 2024 Shilpi Gupta, owner of Shilpi Gupta Atelier and chairperson of the IMS Design and Innovation Academy, was honored as the recipient of the prestigious FemPreneur Rising Award 2024. Smt. Anandiben Patel, the honorable governor of Uttar Pradesh, graced the award ceremony, which was hosted by the Confederation of Women Entrepreneurs, at Raj Bhavan, Governor House, Lucknow.

Ms.Gupta has contributed an important boost to the creative setting and shown a dedication to enabling women in business as a successful FemPreneur.

Shilpi Gupta expressed thanks to the Confederation of Women Entrepreneurs and said, “I am immensely humbled to receive the FemPreneur Rising Award.” I firmly believe that women can empower one another, and I’m dedicated to making the business community more welcoming and prosperous.”

Years of experience in the fashion business, coupled with Shilpi Gupta‘s creativity and passion, have earned her the FemPreneur Rising Award 2024. The award event recognises and appreciates the accomplishments of female business owners who have advanced their fields significantly.

01 MAR 2024

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AlphaTheta Corporation, market leaders in DJ hardware and software through the Pioneer DJ brand Launches OMNIS-DUO in India an Innovation Redefined

01st March 2024: AlphaTheta Corporation, market leaders in DJ hardware and software through the Pioneer DJ brand, is thrilled to announce the new AlphaTheta brand, leveraging the experience we’ve built under the Pioneer DJ brand. As we begin this journey, we’re releasing the OMNIS-DUO in the Indian market. This innovative portable all-in-one DJ system is set to redefine DJ performances with its unparalleled versatility and cutting-edge features.

Since the introduction of the CDJ-500 in 1994, we’ve been making products with cutting-edge technology to help DJs excel. And as we look to the future, the AlphaTheta brand is committed to growing with the community of people who are connected by a passion for music and its culture.

The OMNIS-DUO boasts a range of cutting-edge features designed to elevate DJ experiences to new heights. Dual-deck control allows for seamless mixing and blending of tracks, enabling creative transitions and dynamic performances. The high-resolution touch display provides intuitive navigation of tracks, effects, and settings, ensuring smooth operation during sets. the OMNIS-DUO, it’s worth noting that it doesn’t come with integrated speakers. However, you can still enjoy your music to the fullest by connecting external speakers for a personalized audio setup. Enjoy seamless connectivity with Bluetooth audio input and USB Type-A/SD card making it simple to access your music library from various sources. Additionally, the OMNIS-DUO offers professional 8 types of Beat FX, 6 types of Sound Colour FX, 8 Hot Cues per deck, Beat Jump buttons, Beat Loop controls, 2 Mic inputs and Booth output allowing DJs to add depth and creativity to their mixes effortlessly. It is a perfect setup for throwing DJ parties anytime, anywhere, and features battery power and multiple audio input and output options including Bluetooth Ⓡ/MD connectivity. The OMNIS-DUO will be available in Indian market at a price of INR 1,49,900/- including GST.

In collaboration with Alphatec, a pioneering provider of innovative AV technology solutions AlphaTheta aims to revolutionize the audio-visual landscape in India. Alphatec, known for its commitment to delivering state-of-the-art AV solutions, will serve as the exclusive distributor of the OMNIS-DUO in India. With this partnership, both companies are poised to cater to a wide range of industries and events, offering professional-grade equipment that meets the highest standards of quality and performance.

“We are excited to introduce the OMNIS-DUO to the Indian market in collaboration with Alphatec,” said Yoshinori Kataoka, President and CEO of AlphaTheta Corporation. “This partnership signifies our commitment to providing Indian DJs and music enthusiasts with top-of-the-line DJ equipment that delivers exceptional performance and unmatched versatility. With the OMNIS-DUO, DJs can take their sets to the next level, whether performing at intimate gatherings or large-scale events.”

“We are thrilled to partner with AlphaTheta to bring the OMNIS-DUO to India,” said Devasis Barkataki, Founder and Managing Director, Alphatec. “As a leading provider of AV technology solutions, we are dedicated to delivering innovative products that meet the evolving needs of our customers. The OMNIS-DUO is a game-changer in the DJ industry, and we are confident that it will be well-received by DJs and music enthusiasts across the country.”

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The Must Have Smart Tvs Under 50k

The surge in demand for smart TVs is undeniable, driven by the allure of stunning 4K Ultra HD visuals and a myriad of features tailored to diverse content preferences. Whether you’re a cinephile, a gaming enthusiast, or a devoted binge-watcher, these savvy televisions cater to every entertainment need. The task of choosing the perfect smart TV under ₹50,000 becomes a personalized journey, where individual preferences for display quality, smart features, or audio performance take center stage. Fortunately, the available options strike a harmonious balance, ensuring that you can enhance your entertainment experience without exceeding budgetary constraints. In this vibrant market, the right smart TV seamlessly aligns with your specific requirements, making every viewing experience a delightful and immersive affair.

TCL P635 Pro 4K Ultra HD LED TV

Presenting a resolution of 3840×2160 pixels, the TCL P635 Pro 4K Ultra HD LED TV delivers a vibrant and detailed visual experience. With a refresh rate of up to 60 Hz, this television guarantees a seamless viewing experience by eliminating motion blur during intense action sequences. Enhanced with HDR10 technology, the TV ensures improved contrast and precise color reproduction for truly lifelike visuals. The Smart TV, featuring Dolby Audio and HDR 10, provides an immersive experience with realistic multi-dimensional sound, and its dynamic tone mapping elevates picture quality, making the content more engaging and entertaining. Dedicated on promoting the ‘Big Screen Strategy’, TCL offers a myriad of size options on almost every model. Aligned with the brand’s strategy, this model too comes in various sizes ranging from 43- inches to 75-inches. Additionally, TCL has recently announced cashback offers on this model. Backed by 24W dual speakers, this TV offers you a rich and powerful sound output to match the high-quality visuals.

LG 55-inch 4K Ultra HD

LG 55UQ8020PSB offers a 55-inch 4K Ultra HD display with LED technology. This smart TV features built-in Google Assistant and Amazon Alexa, supports Apple Airplay and Homekit, and runs on WebOS 22 with user profiles. Noteworthy features include a filmmaker mode, HDR 10 Pro, HLG, game optimizer, ALLM, and HGIG mode. The magic remote with hot keys and voice command support adds convenience. Connectivity options include HDMI, USB, and Wi-Fi. Enjoy web browsing, streaming apps, and voice control for a comprehensive smart TV experience. The audio experience is elevated with AI Acoustic Tuning, Dolby Atmos, and DTS:X. Supporting popular OTT platforms like Netflix and Prime Video, this LG TV promises an immersive entertainment journey.

Samsung 4K Ultra HD Smart LED TV

The Samsung Crystal iSmart 4K Ultra HD Smart LED TV supports Netflix, Prime Video, and YouTube, this TV comes with features like screen mirroring, Tap View, mobile camera support, AI speaker, app casting, Wireless DeX, SmartThings, Smart Hub, and IoT Sensor for a versatile entertainment experience. With a 55-inch 4K Ultra HD LED display, Tizen OS, HDMI, USB, and Wi-Fi connectivity, Bixby voice control, and Dolby Digital Plus audio, it ensures a seamless and immersive viewing journey.

Xiaomi Mi TV 4X 55-inch Ultra HD 4K Smart LED TV

The Xiaomi Mi TV 4X 55-inch Ultra HD 4K Smart LED TV offers peace of mind with reliable service and delivers sharper, clearer images and text. With a 55-inch 4K display and dimensions of 1242 x 720 x 85 mm, it provides a superior viewing experience. Connectivity features include Ethernet, Bluetooth, Mirror Screen, Smart TV, Social Media Integration, Wi-Fi, Internet Access in Remote, and a Universal Control Remote. The smart TV functions include an AI-based voice recognition system and support for popular apps like Hotstar, Voot, Sony Liv, and YouTube. Supporting video formats like MP4 and audio formats such as MP3, it ensures compatibility with various media. Explore detailed specifications for a clear understanding of its capabilities.

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Did you know? Yami Gautam was trained by real Army Personnel for action sequences in Article 370

Mumbai, 01st March 2024: Actress Yami Gautam has brought to us a striking story with Article 370. The film has been shot in Kashmir and shows Yami in an action-packed avatar. The film has won the hearts of people across the world. While this is the first time that Yami has performed stunts on screen, she has definitely impressed all as officer Zooni. With rigorous training and advice from Military Advisor, Lt Col Keshvendra Singh (Retd) and Weapon training instructor Bhushan Vartak (NSG), Yami recently shared how her experience on shooting action scenes was.

Talking about the same, Yami says, “This is the first film in my life where I have got to do action and stunts. Especially weapon combat and engagement. I was excited because actual Army Personnels trained me.”

She also added, “It is about that first step and when you are past it, you just don’t want to stop there. I would always keep looking back at my coach, action director, or my trainer to see if I was doing okay.”

Sharing how precision matters, Yami also shared, “It is not only about the weapon, even your gaze has to be on point. Cinematically it has to come across correctly. I had the right people to guide me. I just wanted them to be happy collaborating. It was challenging, but I had fun with it.”

From Jio Studios and the maker of Uri: The Surgical Strike, comes Article 370, a high-octane action political drama, headlined by Yami Gautam and directed by National Award-winner Aditya Suhas Jambhale. Produced by Jyoti Deshpande, Aditya Dhar, and Lokesh Dhar, the film was released in cinemas worldwide on 23rd February 2024.

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Nisarg Srishti Welfare Foundation Champions Environmental Advocacy with Dual Initiative

Nisarg Srishti Welfare Foundation, a stalwart in environmental advocacy, is taking bold strides to combat noise pollution while promoting water conservation through a multifaceted initiative. The latest endeavour saw the Foundation‘s dedicated team evaluating the rainwater harvesting setup at Sane Guruji Shikshan Sanshtha, Pragati Vidyalaya, showcasing their commitment to holistic environmental stewardship.

The Foundation‘s proactive stance on environmental issues recently culminated in a dynamic competition addressing the scourge of noise pollution. This vibrant event witnessed over 100 students from various backgrounds participating fervently, lending their creativity and passion to the cause. Held at Sane Guruji Shikshan Sanshta, Pragati Vidyalaya, the competition provided a vital platform for these young minds to articulate their perspectives on noise pollution and propose innovative solutions.

The event was meticulously organized by Shri Ravindra Kulkarni, the esteemed event manager, and featured an insightful talk by the distinguished speaker, Garima Kavathekar. The Foundation recognized and celebrated the exceptional efforts of participants by awarding first, second, and third prizes. The winners were not only bestowed with certificates of merit but also received thoughtful gifts as tokens of appreciation, encouraging them to persist in their endeavours for environmental stewardship.

“Our Commitment Extends Beyond Noise: Embracing Water Conservation for a Sustainable Tomorrow!”

Nisarg Srishti Welfare Foundation emphasizes the need for a comprehensive approach to environmental conservation. In line with this, the Foundation‘s recent initiative included a thorough evaluation of the rainwater harvesting setup at the venue. Water conservation is a pivotal aspect of our environmental commitment, and we believe that every drop saved contributes to the larger goal of sustainability.

The Foundation urges communities and individuals to be mindful of water usage and explore innovative ways to conserve this precious resource. By integrating water conservation into our initiatives, we aim to create a more sustainable and harmonious future for generations to come.

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Vestian Launches Operations in the UAE, Strengthening its Presence in the Middle East

India, 01st March 2024: Vestian, a leading global real estate solutions provider, is excited to announce the launch of Vestian MEA, a dedicated investment advisory services firm headquartered in Dubai for the Middle East and Africa (MEA) region. This strategic move underscores Vestian’s commitment to strengthening its presence in the Middle East and enhancing its service offerings in the dynamic real estate market.

Vestian MEA, is a wholly owned subsidiary of Vestian INC Chicago, established in 2010. Vestian MEA will operate as a specialized real estate advisory firm providing comprehensive solutions to investors seeking to capitalize on opportunities in Dubai and the UAE. The launch of Vestian MEA represents a significant milestone in the company’s growth strategy, aligning with its commitment to delivering unparalleled real estate services globally.

Vestian MEA is headquartered in Dubai for the Middle East & Africa (MEA) region. The launch into the UAE is a response to the increasing demand for comprehensive real estate services and solutions in the region.

“Vestian MEA represents a strategic step forward for Vestian in the Middle East. This expansion is a direct response to the growing needs of our clients in the region and their confidence in our services. The launch of Vestian MEA symbolizes our dedication to meeting the evolving needs of our clients on a global scale. Our commitment to delivering unparalleled real estate solutions is now further solidified with the launch of Vestian MEA, where we aim to provide investors in the UAE with innovative and client-centric advisory services,” said Shrini Rao, CEO at Vestian.

“As Chairman of Vestian, I am delighted to witness the launch of our operations in the UAE. Vestian MEA is not just an investment advisory firm; it represents our commitment to excellence, innovation, and sustainable growth in the real estate sector. We look forward to contributing to the success sto+-ries of our clients in the Middle East,” stated Michael Silver, Chairman at Vestian.

“I am excited about the opportunities that Vestian MEA brings to investors in the UAE. Our team is dedicated to upholding the highest standards of excellence and innovation. By combining global best practices with an in-depth understanding of local market dynamics, Vestian aims to be the trusted partner for investors seeking strategic real estate investment advisory in the Middle East and Africa (MEA) region,” commented Sanjay Sareen, Managing Director at Vestian.

The UAE, known for its dynamic business landscape and strategic location, serves as a key hub for Vestian’s investment advisory services. The dedicated team at Vestian MEA comprises experienced professionals with extensive local and international real estate knowledge. The team are experts in processes which create tremendous efficiency and innovative metrics to ensure that services remain impactful and relevant at every step of client interaction.

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