Sandy, UT, June 26, 2024 –Telarus is proud to announce that it has been awarded a 2024 ChannelVision Magazine Visionary Spotlight Award (VSA) for Telarus SolutionVueTM AI Quick Solution Assessment (QSA) in the Best Emerging Technology Breakthroughs 2024 category.
An annual competition, the VSAs highlight channel and service provider innovation in communications, honoring products, services, deployments, and channel contributions across numerous categories. Editors from Beka Business Media, as well as a panel of judges from independent industry resources, fielded hundreds of applications. Criteria included overall innovation, future industry impact, creativity, feature set differentiation, ease of use, and interoperability.
Telarus SolutionVue is an intelligent assessment platform that quickly matches a business’s short- and long-term priorities with technologies from a knowledge base of certified Telarus suppliers, removing the guesswork from initial sales conversations, and extending the value of available solutions delivered for the end-user. The SolutionVue AI QSA provides Telarus channel partners with self-guided discovery for existing and prospective customers in all the following AI areas:
· Customer self-service chatbots
· Real-time agent assist and knowledge suggestions for contact center agents
· Agent coaching and quality management for contact center managers
· Accent matching and auto-redaction
· Contact center performance insights and analytics
· Outbound communication management and automation
· Generative AI and intelligent business intelligence popular GTP engines (OpenAI, Gemini, Copilot, & Bedrock)
ChannelVision Magazine editors found Telarus SolutionVue AI QSA exemplifies rapid innovation within the communications industry, demonstrating a cornucopia of opportunities for channel partners to boost their roles as trusted partners for business success.
“Congratulations to all of our winners,” said Beka Business Media founder and ChannelVision Magazine publisher, Berge Kaprelian. “For a year that saw a record number of nominations, I can proudly say that all VSA recipients – spanning Overall Excellence, Business Technology and Service Provider Technology – have made outstanding strides that warrant distinction.”
“Telarus is excited to receive the ChannelVision VSA for SolutionVue,” said Jennifer Pockell Dimas, Chief Marketing and Experience Office for Telarus. “The AI QSA enables our technology advisors to have informed AI discovery conversations with their customers, resulting in near real-time technology and best-fit supplier recommendations. Our advisors use the tool to help them identify the right solutions for their customers and expand their deal sizes.”