Mayank Baid, Regional Vice President, India, Cloudera Fifteen minutes – that’s the limit of the average customer’s patience before he or she abandons the queue without making a purchase, according to a 2023 study conducted by Waitwhile. Globally, the average rate for e-commerce cart abandonment is closer to 75%, and in India the average cart […]
The post Commending Data-First Strategies for Stronger Customer Retention in India first appeared on Business News Week.